Synergy Security Solutions employs Area Supervisors who work in shift patterns so we can provide a 24 hour response service. This service can be obtained to perform regular patrols of your business premises or merely to respond to alarms or incidents. This ensures that your business is monitored and incidents dealt with in a professional manner, regardless of the time, day or night. Reports are available in real time and are automatically emailed to you after the patrol or the incident is dealt with.

We operate from 4 regional offices located throughout Ireland, providing national coverage and peace of mind wherever your business is situated.

At the end of the working day you simply set your Intruder Alarm and go home for the evening. In the event of an incident occurring out of your normal working hours our Mobile Fleet will be dispatched to your premises and deal with the situation on your behalf.

What happens if there is a break in?

We work with a number of local partner companies to ensure that we guarantee not to leave your site until the issue is resolved – or you have given us permission to. From glazing to boarding, gas & electricity problems to Intruder Alarm failures, we will work with our suppliers on your behalf.

What happens if there is a false alarm?

Our Mobile Fleet will ascertain, where possible, the cause of the false alarm in order to prevent it happening again. The majority of Intruder Alarm call outs in Ireland are false alarms, caused by a number of things but most commonly open windows and faults on Intruder Alarm Systems. If we feel that your premises is generating an unusually high number of false alarms we will ask your Intruder Alarm partner to attend the site during working hours to work with you to solve the problem. In any event false alarms are always correctly reported and customers can download the latest occurrences through our customer portal.

Do I really need it?

Many businesses do not currently recognise the impact on their insurance should an incident happen. By employing Synergy Security Solutions to act as your official company keyholders, not only to comply with lone worker policies but business continuity will improve, as no longer will senior members of your team have to attend the site in the middle of the night.

Synergy endeavor to remain a place where every employee can be themselves so they can reach their potential and help us achieve our business goals. We at Synergy believe we have a respectful and supportive workplace that enables us to attract and retain a diverse workforce which represents our customers and community.

We can all contribute by participating in workplace diversity & inclusion activities and opportunities as well as complying with all anti-discriminiation and legislation. Our managers and supervisors here at Synergy contribute by displaying a positive commitment to these initiatives. They act as role models while fostering an inclusive workplace culture, dealing quickly and effectively with inappropriate behaviour and participating in diversity training. 

The success of Synergy’s diversity & inclusion strategy is dependent upon the support of everyone in the department and we all have a responsibility for contributing to a culture which supports and values diversity & inclusion.

We do this by operating within our nine Core Values. These are designed to act as a guide for the conduct of all company business. As well as these values we also believe in a culture of investing in our people through training and supporting them in accordance with their needs. We believe in a culture of open communication, a place where everyone’s voice is heard so that ideas and knowledge can be transferred within the organisation.Synergy also believes in recognising our outstanding employees for their work. We like to recognise and reward members of staff who exceed customer expectations. Synergy Security Solutions operates within an environment of trust in a workplace that is comfortable and safe. 

As LGBTQ+ is an umbrella term it is therefore inclusive to many different sexualities and gender identities. Synergy recognises that there are many ways we can ensure all individuals are supported in their place of work through our inclusive and diverse initiatives:

• Making LGBTQ+ a core part of our diversity & inclusion policy
• We also ensure that all our policies are LGBTQ+ inclusive such as parental leave, adoptive leave and pensions.
• We offer LGBTQ+ training as part of our equality and diversity training for our supervisors and managers to ensure they are educated and equipped in deal with any LGBTQ+ issues.

Synergy is inclusive to people with disabilities through a number of initiatives including:

• Accessibility in the workplace - we are committed to making any reasonable accommodations necessary to enable an individual carry out their tasks 
• Inclusive policies and practices
• Inclusive public relations and marketing
• Inclusive ethos
• Workplace language 

In today’s diverse and inclusive workplaces, Synergy believes in using “people first language”. When referring to people with disabilities, we first try to always speak of the “person” before any mention of a disability or chronic health condition. We understand that disability is one part or one attribute of a person and does not define the person.

We believe that having an age-diverse place of work brings many benefits to both our organisation and indeed our employees. These benefits include:

• Increased sharing of knowledge - employees across the range of ages possess different skills and knowledge sets which are valuable, both to other colleagues and the organisation as a whole
• Different perspectives - different generations are felt to have varied approaches to work which brings about new perspectives. We believe that there is a role for all approaches in the workplace
• Enhanced Customer Experience - Age diversity brings an enhanced customer experience. Personalities are key to building relationships with clients therefore having an age mix in the organisation can complement those of the customers. 

We recognise that a religiously and ethnically diverse workforce expands the range of ideas, opinions, world perspectives and experiences within the organisation. This also increases the cultural and religious understanding of all employees. We believe that this is necessary, not only in a global business environment, but also at the local/regional/national level to reflect the diversity of Synergy’s customer base and society as a whole.  A diverse team caters for increased cultural and religious sensitivity in business development and market exploration. Synergy’s fair religious diversity policies make our staff feel valued and respected, increasing productivity, loyalty to the organisation and staff retention. 

This means that all roles - at every level in our company have a fair representation of all genders. We at Synergy strive to hire the best person available for the job, without assumptions or prejudices about the person's gender. By having diverse talent in our organisation we are fully equipped in keeping up with the increasingly diverse customer base that exists today. Synergy Security Solutions believes in an equal opportunities environment so that all of our employees have the chance to self promote and increase their ambitions in the workplace. Thanks to our equal gender representation in senior roles all of our employees have the chance to progress within our organisation regardless of their gender identity.

We believe that it is important as a company that is deeply rooted within the community to proactively seek opportunities to give back. As Synergy is an industry leader, we firmly believe that investing in our people truly matters. We work with local communities across Ireland to identify talented individuals who are overlooked, sadly because of social stigmas associated with their communities. 

We employ & integrate individuals into our teams, ensuring they have a sustainable job, providing access to essential training to bolster their skills & foster their career goals & ambitions while employed at Synergy. 

We also work with local & national organisations in helping those who are long-term unemployed or those from vulnerable communities; particularly individuals who live below the National Poverty Line, to return to the workforce with the right support in place to foster their growth & allow them to explore their potential talents. We welcome individuals from all walks of life to join our team, where we continuously invest in our people and invest in our local communities.